BlueScreen VCAM

Recently with the version 2.0.2010.0601 , I’m getting bluescreen when I use VCAM, I already try to close other programs and only one VCAM.

I already uninstall and install again
Restart the computer.

Version: XVC_Installer_2.0.2010.0601.exe
Windows 10 LTSB


101220-17859-01.dmp 12 Oct 2020 10:22:51 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffffc0000005 fffff803dfd63306 ffffba80faadf4a8 ffffba80faadecf0 dxgmms2.sys dxgmms2.sys+4e857 DirectX Graphics MMS Microsoft® Windows® Operating System Microsoft Corporation 10.0.14393.3630 (rs1_release.200407-1730) x64 dxgmms2.sys+43306 C:\WINDOWS\Minidump\101220-17859-01.dmp 8 15 14393 1,451,820 12 Oct 2020 10:26:10 AM

file affected

dxgmms2.sys dxgmms2.sys+4e857 fffff803dfd20000 fffff803dfdc7000 0x000a7000 0x5e8d44d8 07 Apr 2020 10:28:24 PM Microsoft® Windows® Operating System DirectX Graphics MMS 10.0.14393.3630 (rs1_release.200407-1730) Microsoft Corporation C:\WINDOWS\system32\drivers\dxgmms2.sys

The issue is still there,

Hi! The Support team may need to get some logs from you to help troubleshoot that crash problem. Please get in touch with them via live chat:

We’ve checked the dump and this usually can be a GPU driver or memory issue. Please try to follow the steps here and let us know if any of these fixes the blue screen issue.