I’ve got a Canon SL2 using the Canon experimental webcam drivers. Xsplit vcam doesn’t show it as an input option.
OBS detects it, WebEx detects it, Sparko detects it, but Xsplit only shows my laptop’s built in webcam as an option for input.
Any ideas? Kind of disappointed I can’t use my expensive DSLR. Yes, I hit the refresh button. All other software is off when I’ve tried.
When I installed Sparko just to test the camera Sparko showed up in Xsplit as an input source.
I can route the Canon through Sparko and then Sparko through Xsplit but I’m obviously not going to purchase two different software packages just to get a background replacement.
Edit: found another thread that says you don’t support these devices because they’re not truly “web cams.” This doesn’t make sense to me though because all other software is detecting it as a webcam. That’s what the Canon driver does. Even all of the video meeting software works perfectly.
The other post mentions these cameras as being “hdmi devices” but this is not how they’re being connected. We’re connecting them via USB cable and the Canon driver is creating some kind of virtual webcam. Again, it works with every other software out there that uses webcams. I honestly can’t find another piece of software that isn’t able to detect this camera. It’s seems to just be Xsplit. I just installed a dozen or so applications just to try them all out.
It seems like a no-brainer for you to fix this. Nobody streaming/recording seriously uses a webcam. We all use DSLR cameras. Webcams are just bad quality.
You’d sell a lot more software by adding support for these devices. If a serious YouTuber/streamer uses your software their fans are going to ask what setup they have, you get plugged, you sell more software.
Right now it isn’t going to be Xsplit because you don’t support the hardware used by serious streamers and YouTubers.