Doesn't work in portrait orientation?

I’m having trouble trying to use XSplit Connect : Webcam w/ VCam where my Samsung Galaxy S10 only shows the video in landscape mode. I can turn the rotation lock on and off and rotate the phone and it will flip the video in landscape mode, but i cannot seems to use the camera in portrait mode.

Is this a bug? an incompatibility? or am I doing something wrong?

2 Likes

Hi there, at the moment it is a known limitation but our developers are already working on to support both portrait and landscape orientation.

1 Like

Yeah, I just went throught the set up process and have the same issue. Im trying to configure the camera for my wifes live events on facebook and she needs portrait, I wish I knew this before I researched, registered, downloaded, configured… etc. etc…

1 Like

Booo! not acceptable. moving on to nvidia broadcast and Windows Phone Link

1 Like

It is important for me to have it portrait to be able to support the phone with the monitor, I need the camera to be as high as I can