Facebook alerts not working

Hi. Sorry for My English. I try to broadcast to Facebook whit gamecaster and the alerts is not working. I have the widgets of alerts configured good. The problem is whit the xsplit don’t detect the viewers and the alerts of facebook. (Like. Star. Share. Follower). The only function that detect from the broadcast ls the chat. I broadcast to My fb Game creator page. Thanks for the help

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Hi Edwin, we’ll reach out to our contact at Facebook for some guidance here. We have noticed that only a small percentage of alerts and chat messages are sent to us, resulting in missed alerts and chat messages for you.

Thanks for the help.

Have you ever found an answer