I am having this issue constantly. I start my stream on Gamecaster and all alerts come through properly to/from my Streamer page for a while then randomly during the stream my Alerts will just stop working. And de sync from the page and then only the chat and video stream will work.
Hello! Sorry to hear that happening.
May we know if this continues to happen even when reconnecting your Facebook? Like this:
- Unlink your Facebook from here: https://www.xsplit.com/user/settings#socials (don’t link it yet)
- Then restart your Gamecaster app, and re-authenticate your Facebook login on the app.