Image quality gets bad the moment I open Zoom

So I just purchased XSplit VCam to use with my Surface Go. Everything was fine just using the XSplit VCam preview window, the edges and I was shart enough, selected a nice background and based on this I purchased it.

But after I purchased it, the moment I started zoom, both the preview and the zoom picture gets detoriated. I become blurry and the picture is unrecognizable, so can I stop doing that? For me the software is defective as it is right now, because I cant do anything with just the preview and I need it work like that in Zoom as well, please help

Hi, currently Zoom forces VCam to use 360p. But we are working on an option to remove resolutions below 720p in VCam, so applications can no longer force VCam into 360p output.