Image quality gets bad the moment I open Zoom

So I just purchased XSplit VCam to use with my Surface Go. Everything was fine just using the XSplit VCam preview window, the edges and I was shart enough, selected a nice background and based on this I purchased it.

But after I purchased it, the moment I started zoom, both the preview and the zoom picture gets detoriated. I become blurry and the picture is unrecognizable, so can I stop doing that? For me the software is defective as it is right now, because I cant do anything with just the preview and I need it work like that in Zoom as well, please help

Hi, currently Zoom forces VCam to use 360p. But we are working on an option to remove resolutions below 720p in VCam, so applications can no longer force VCam into 360p output.

1 Like

Any progrèss on this… If not we might decided not to use Xsplit Vcam…

@meeting In the new version, we made it so that using VCam in Zoom should automatically use HD resolution. We’ve just encountered some issues on this new version that includes other features and improvements. We are prioritizing this and will keep this thread updated once new version installer ready.

Our VCam 2.0 Beta installer is now available for download -> VCam 2.0 Beta is here! 2x Improved AI / Hardware Driver Installation / Image and Video Background Configuration

Please try the 2.0 version. VCam will now use HD resolution in Zoom by default. :slight_smile: