Hello there, JVcampsx! We appreciate you reaching out to us on this
Your VCam license is bound to the email address associated with your XSplit account. In order for your VCam application to recognize the license you purchased, the right XSplit account should be log in on VCam’s login page.
If this does not work, you may try these steps below to so we can properly redo the entire log in process:
- Click the menu at the upper left corner of the VCam app > log out from the app. Once logged out, close the app.
- Open your browser, then go to www.xsplit.com
- Log out your account from the website.
- Clear your browser’s cache and cookies
- Once that’s done, close the browser
- Run XSplit VCam once again, then log in using XSplit and the right email address again.
Once successfully logged in, the watermark should be gone