Low resolution in Microsoft Teams

VCam is outputting at an extremely low resolution in Microsoft Teams even though I have a 1080p webcam. When I use my webcam directly, it outputs in HD, but when I select VCam as my camera, it outputs at what appears to be 360p.

I’m sorry, but this is completely unacceptable. I purchased a lifetime subscription for the sole purpose of using this with Teams. If there isn’t a solution to this by Monday, I’ll have to request a refund.

Hi there, may I ask which version of XSplit VCam are you using? Could you make sure that you are using the latest v2 which you can get here https://www.xsplit.com/vcam

If issue persists, can you let me know the version of Microsoft Teams you are using and the Windows OS you have?