Hi, I have a Logitech BRIO webcam, resolution 4k 30 fps, 1920х1080 60 fps, 1270х720 90 fps. But your XSplit VCam program only puts 1280x720 at 30 fps. I tested it in XSplit Broadcaster, OBS Studio, Streamlabs OBS, PlayClaw 6. I installed XSplit VCam 2.0.2008.2201 and 2.0.2008.2502. What could be the problem? I need a resolution of 1920x1080 60 fps, otherwise it makes no sense to buy your program as the resolution of 1280x720 30 fps is very low quality for my webcam. My daughter a streamer wants to look good at a resolution of 1920x1080 60 fps
I’ve noticed and asked about this exact issue in the latest PTR thread, but I have received no answer. Like you, I would like to use my webcam’s 1920x1080 30fps capabilities, but am limited to the 1280x720 of VCam.
30 fps is very bad quality, this is how old webcams worked. Modern webcams work at 60 fps, which is normal quality. If XSplit VCam does not support a resolution of 1920x1080 60 fps, then I have to buy an ordinary green screen, which is used by top streamers at a resolution of 1920x1080 60 fps.
Hi there! We understand the need for users to utilize the full resolution/framerate potential of their webcams.
Due to the resource requirements imposed by VCam’s algorithm, we currently only support 720/30fps. But worry not, our devs are looking for a way to allow users to enable 1080p if needed.
OK, thanks for answer. I will wait for your developers to create one support for a resolution of 1920x1080 60 fps.
Thank you for understanding! We’ll post an update when it becomes available. Cheers!
You are about to be dropped for Nvidia Broadcast…it supports 1080p resolution and the audio noise reduction is awesome. The only thing that XSplit VCam has that Broadcast does not is the removal of the gaming chair which is not perfect but ok. Going to suggest that to Nvidia now but you really need to get 1080p 60fps supported or else the XSplit VCam future is looking really bleak except for those that have a non-Nvidia graphics card.
Agree, I use a Logitech BRIO 4k webcam and the trade off to 720p/30 is awful, love VCAM but really wish it was at least 1080p
Can you give an estimate for when 1080p/60fps will be available on VCAM? I just purchased a lifetime license, and will need a refund, if this remains a limitation
At the moment no ETA, but hoping to have this released soon
I understand the computer resources issue. But I’ve got a PC that can process 4k video in better than real time. So I’m wondering if XSplit could work VCam like games software - benchmark the computer and then to run at the best resolution the computer can handle.
I came across this thread when trying to work out why my Logitech C920 wasn’t running at full 1080p resolution with VCam. Another product out there seems to be working at only 360p which is awful. 720p is a lot better, but still not what I’m expecting to run at. I signed up on subscription licence instead of buying a lifetime licence. If the issue is fixed, I’ll choose to extend. If not I can bail out in favour of something else… like setting up my proper green screen. VCam is easier than setting that up every time I want to do background replacement. But if getting my green screen and lighting rig out and dropping VCam is the way I have to go to get 1080p…
Also waiting for 1080p. At the end of 2020 it really is a minimum standard.
At least please advise us if, and when we can expect this.
I am also here at the end of 2020 requesting a resolution of 1920x1080.
I see I can now connect my phone to XSplit, but it downscales to 720p.
that is very sad considering what the phone can do.
It was the realization, and disappointment after a bit of excitement, that the phone downscales to 720p that brought me here. My excitement in being able to use an iPhone was the “camera quality,” as xsplit says themselves.
I’m still here for the same reason, it’s sad to buy something and then realize that it doesn’t meet your expectations, I love how it blurs the background and as a streamer it suits me but a quality of 720p x 30fps is terrible for a 4k brio, I hope that already have an update by the end of 2020.
As a long-standing Xsplit customer this is now becoming a deal breaker for us. Unless a minimum of 1080p/60 (4k/30p should follow shortly after if you want to stay competitive) is implemented over the next 2-3 months we will take our business elsewhere. Work on optimizing the algoritm, and ensure that you utilise the latest hardware. 720p/30 as an absolute no-go for any serious user to you need to pay attention if you want to stay in business!
I would buy this, but being stuck at 720p, I don’t see a reason to. I like this app for streaming, but it doesn’t have 1080p or 4k and low light really screws up the background/no chair feature. I hope this gets resolved.
Any update on a release date for 1080p/60fps version? I’d be happy to beta test…
Also looking forward to higher resolution support - any ETA yet?
I would like to add me to the list.
Although I’m not a commercial streamer, I use xsplit vcam quite often for video conferencing and thus I selected this tool for background removal.
The fact that my Logitech C920 Pro HD webcam is downscaled to 720p when using VCam is not vital to my business, but quite disturbing because my awful look can not really be enjoyed by my viewers
So please add full HD resolution. I assume nowadays almost everyone using VCam does have enough computing power to support this, so this shouldn’t be an argument anymore. Besides that, the ones with “slow” hardware can still downscale in the settings.