Twitch Chat don't working

I added the 2 plugins in the software, I logged in my twitch account like the tutorial video, but the chat don’t appear in the transmission. Please,help me!

Hi! We’ll check first if your XSplit Broadcaster and Twitch chat plugin are up-to-date. What version number does it show for:

  • XSplit Broadcaster in the Help > About window?
  • The Twitch Chat Viewer if you click it from Tools > My Plugins ?