VCam crashing on login screen

VCam is suddenly crashing on the login screen. I have uninstalled and reinstalled. No luck.

Hello there! Do you get any errors when XSplit VCam crashes? Can you provide us a saved copy of your MSINFO? Here is how: Generating an MSINFO32 File | XSplit Help Center

And, which version of VCam have you installed?

I’ve just installed a brand new PC from scratch, I have a Logitech streamcam, and in the windows camera app it works fine, but whenever I install XSplit VCAM it gets to the login screen then crashes. Every time I try and start it from the icon, again it crashes.

I have this in the event log:

Faulting application name: XSplitVCam.exe, version: 2.0.2106.202, time stamp: 0x60b79f00
Faulting module name: VHMediaCOM.dll, version: 2.0.2105.1203, time stamp: 0x609bea00
Exception code: 0xc0000005
Fault offset: 0x000000000027b6dc
Faulting process id: 0x37dc
Faulting application start time: 0x01d76c582c786f2a
Faulting application path: C:\Program Files\XSplit\VCam\x64\XSplitVCam.exe
Faulting module path: C:\Program Files\XSplit\VCam\x64\VHMediaCOM.dll
Report Id: 50f7cb5b-d3a1-4fde-8d15-da6625be6cf1
Faulting package full name:
Faulting package-relative application ID:

I have tried other video applications, skype seems to work fine, but logitechs capture application also seems to have the same problem.

I’ve created an info file, but can;t see how to attach it to this post.

I’m using the very latest install file (2.3.2106.1406)