Webcam image does not appear

Hi. When running the XSplit VCam application using a usb webcam… the image just doesn’t show correctly. I tried to connect with the cell phone… the result is the same.

How to solve this?
Thanks! I’m waiting…

Hello there, Could you provide us your MSINFO32 file. Please follow the steps in this guide here: Generating an MSINFO32 File | XSplit Help Center. Also, are you experiencing the same issue when you select “Original”, and lastly, please provide us a screenshot of your Vcam settings. You could find it here. Click the 3 lines on the top left of your Xsplit Vcam > Settings and the Vcam version you’re using. This is also under the 3 lines. Help > About.