Webcam overlay background issue?

I have a webcam overlay that I am trying to use. On OBS it will have a transparent background but on xsplit it will not have a transparent and it has a black background. Any idea why? Could it be how my gfx designer rendered it or how can I fix this?

Thank you for reaching out to us, could you provide screenshot of what you see on XSplit Broadcaster when you added the image? And, if possible provide us a copy of the said image to try it out.