XSplit Broadcaster 4.0 eats up a lot of system resources

XSplit Broadcaster 4.0 eats up a lot of system resources. Unlike with 3.0++ , from just 20 to 30% now the CPU never goes down from 60% at rest with no other open apps.

Clicking a scene takes about 5 to 8 seconds to load at 100% CPU (i5-7500)

720p 30fps

Anyone with any tips? on how to configure

2 Likes

Hi! Try this first: Save then reload your presentation. If the CPU usage is still unusually high, create a new presentation then re-add the sources. We’re trying to rule out of it’s just something with the presentation itself, or any particular source that’s been added.

Also, if you don’t mind, could you send your presentation across so we can just see if we can repeat on our end?

You can use the presentation packager extension to do this. Using it will make sure all assets you use are included.

I would agree with this, since the update of the software. Once the broadcasting starts, it starts to stutter as well as make it unable to select other options like if I want to click on Tools to share the stream on a tweet.

Not only that, it takes awhile to switch to different scenes.

CPU: AMD Ryzen 7 2700x
RAM: G.Skillz Trident Z Neo DD4-3600 (2x 16GB)
GPU: SapphireTech Radeon RX 580X 8GB

Also noting, my CPU handles the encoding, not the GPU, because my GPU already doing enough for handling VR.

2 Likes

Piling on, I am also experiencing high CPU usage and freeze ups when switching scenes. I tried uploading my presentation but the forum won’t let me upload zips. My presentation is mostly PPT and webpage sources with a video source

Updating: Old pres just wouldn’t work. Couldn’t do anything without freezups. Recreating from scratch and can at least navigate in Xsplit and change scenes. With my pre-upgrade pres couldn’t do anything with out freeze.

@EvilConsultant For now, if you could upload your presentation to something like Google Drive and then drop your link here, that could help.

yeah i just updated to 4.0 and also getting super sluggish and high CPU on a Ryzen 3600 32gb ram dedicated PC with a 1660 super, 30-40% CPU and 15% GPU even when idling on a basic scene with a webcam; If the solution has many scenes that is. Is there a download link for the last 3.x version? I’m happy to persist with 4.0 but I’d like ot know I have a 3.x fallback

Yes, you can visit the broadcaster page and click the Looking for older versions link

Although @steven could you try something for me? Start a brand new presentation and start building it up adding the sources you need. Let me know if that helps any. Also would be good to know if you have any WebM video sources, either added as a media file or embedded in a web page you’ve added.

Thanks, how did I miss that this morning. I’m glad i found this thread as I rebuilt my office at the weekend and so things like my GoXLR all installed as different devices due to different USB ports. I wasn’t sure if it was that as XSplit 4.0 installed when I turned it back on too, so that saved me some crazy diagnostics.

When you get time, it would be great to try and work out why your CPU usage is so high. You can install the Public Test Release (PTR) which can be installed side by side the main release so you can still continue to use 3.9. From there we can try various stuff to see if we can work out what’s causing the high CPU usage.

I have the same issue. I have a RTX 3080, 10GB of dedicated video ram, and just SITTING with broadcaster open is 40%GPU usage. Seriously.

I legit had to stop using Xsplit, the program I have a lifetime sub for, because if I have ANY video conferencing app + broadcaster + baldur’s gate 3, xsplit pegs the GPU out at 100% usage and then hardlocks the computer. I tried six different video chat programs, it’s Xsplit. I need to stream the game, so the game isn’t going anywhere. Very disappointing, but it’s the same for 3.9; I tried going back - I even set the advanced settings to put more of a load on the CPU, but it sits at 5-8% usage. It’s like it doesn’t care about the setting. Guys please fix this. Regardless of the other issues I’m experiencing, there is NO reason for 40% GPU idle for this program.

2 Likes

In order to get all the information we need to fix these issues, I recommend reaching out to the support team who will go through the necessary processes of gathering system info, presentation info etc etc.

How do you think I ended up here, Gazreyn?

THANK GOD! im not the only one with this problem after the update. I have been premium member for years now and this is the first time i have issues, No need for me to type because i have 100 % the same problem like the rest of our members in this post… MY QUESTION IS what are xsplit doing to fix this?

I have try all, reinstall,. new presentation, one time i only stream with 1 scene with no cam and the problem with high cpu was right there.

answer PLZ!

The high CPU usage issue being reported here doesn’t seem to be 100% reproducible as we’re currently unable to reproduce the issue. As such we need as much information as possible.

Things that are useful

  • Full presentation (can use Presentation Packager to zip it up and send it - I know you say above the issue happened with a simple single scene, but what sources?)
  • Screenshot of general settings
  • Screenshot of advanced settings
  • MSINFO and log files (Help -> Upload log files)

Using this information we should be able to look in to the issue further

Things that can potentially affect performance

  • Windows Updates
  • Driver Updates
  • Hardware changes
  • 3rd Party Software such as anti-virus software, msi afterburner or other graphics card software
  • If gaming, any software that adds overlays inside of games.

Hi, any resolution to this? Xsplit broadcaster is chomping up all of my CPU resources.

If you could provide a packaged presentation (using the Presentation Packager extension) and link it here or via direct message, that’d be great. Should help us look in to what may be causing a high amount of CPU usage.

I have the same problem,

3800x
16Gb Ram
nVidia 3070

Just starting Gamecaster, idling at Windows GPU usage is 30 to 40%.
(not streaming, just starting the program.)

I have gamecaster since 2 years, just realize that high consumption at idle…

As of this posting I discovered that my video sources in my scenes were not linked, they were duplicated, and some were marked “Keep source in memory”. After redesigning scenes to utilize linked content and less “memory resident” content where possible, I was able to drop the GPU usage down from 100 to 30-70 range depending on presentation.

When you say idle, you mean you don’t have any videos playing in Gamecaster?