Xsplit VCam freezes when gaming


I’m having trouble recently with Xsplit VCam when gaming: when I’m on the gaming window (RE8 or Subnautica), the webcam in Xsplit Vcam starts to freeze or at best actualizes erratically. When I press ALT+TAB and go on the desktop or my browser, the webcam starts working perfectly again…

I tried to change the settings in VCam, changing the CPU/GPU in the Hardware acceleration and the Quality, but nothing worked.

What can I do?
Should I lower the graphics settings in my videogames?

i need help, i have the same problem, the VCAM works normally, but when im in the game is freezing, i dont know what to do. I use OBS studio and i play starcraft, like i say, everthing works normaly, in any source the cam works, but when i play, the cam freezing.